1. Detailed description of goods and/or services

Professor Trucks (Pty) Ltd is a business in the truck and transport industry that buys and sells new and used trucks and trailers.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 working days and delivery confirmed by way of email . (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Restrictions

The offering on this website is available to South African clients only. Please contact us for more details if you wish to make use of our products/services abroad.

4. Return and Refunds policy

The provision of goods and services by Professor Trucks (Pty) Ltd is subject to availability. Please note that all services/online courses paid for are non-refundable. Warranties on goods will be outlined for each individual purchase. Returns on goods are subject to viewing and thorough assessment.

5. Customer Privacy policy

Professor Trucks (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Professor Trucks (Pty) Ltd bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Professor Trucks (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Professor Trucks (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Professor Trucks (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Professor Trucks (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. 
1 Pieter Wenning Street, Secunda 2302, Mpumalanga, South Africa

12. Variation

Professor Trucks (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by a private company based in South Africa trading as Professor Trucks (Pty) Ltd and with registration number 2017/360676/07.